Shipping policy

Store Pickup: 

Orders are available Monday-Saturday: 8 a.m. – 4 p.m.

Standard Shipping:

In-stock merchandise will normally arrive in 3-7 business days after the order is received. Orders are shipped via FedEX or UPS (We do not not ship to PO Boxes).

Note: During shipment ice packs may thaw and the cheese may be at room temperature for a number of hours without it impacting quality or flavor.

Express Shipping:

In-stock merchandise orders may be expressed and delivered earlier than standard shipping. Contact us for an express shipping price quote.

Please Note:

• Standard and Express orders placed after 12pm EST will go out the following day unless a verbal or email confirmation has been made.
• Business days do not include weekends or holidays.
• Shipping time is based on in-stock items only.
• Customer service for order questions is available Monday-Friday, 8am-4pm EST.
• Using your email, ShipStation will send you a confirmation of shipment and a tracking number.
• Please call us at 800-490-4387 (8am-4pm EST) or email info@gootessacheese.com for shipping out of the United States in reference to shipping cost and delivery.